I recently had the opportunity to travel to Costa Rica spending a week in the province of Guanacaste. Before leaving, I read the reviews of tour companies on Trip Advisor and booked two tours and airport transfers with Bernal Mata who owns and operates Tico Tours Guanacaste. I cannot say enough about how phenomenal he and his employees were. With him we toured the Arenal Volcano and the Monteverde Cloud Forest. His english is excellent, his cars immaculate, and his employees - knowlegeable, prompt, and superb drivers. The latter is extremely important because the roads that we encountered in these areas are predominantly rock strewn and unpaved. Bernal and his ace driver, Alvaro are so enthusiastic and possess a wealth of information on the history, geography, and wildlife that abound in Costa Rica. They went above and beyond to point out many different and unusual birds, mammals, and amphibians - often parking on the side of a road to show them to us so we could photograph them.